- First, we'll have an initial chat to get a sense of what you're looking for. You can have a destination in mind, or just ask for inspiration - our team are skilled in understanding what is right for you in a holiday. Of course, there's no obligation to go further if you don't feel we're quite right for your travel style.
- We'll ask the standard questions, but also delve a little deeper to ensure we can design a holiday around exactly how you want to travel. This conversation may follow on naturally from our initial chat, or we'll call you back at a more convenient time. If you're in London and would like to pop to our offices, please do!
- Within 24 hours, your dedicated consultant will create a detailed, 'first-draft' itinerary to bring the ideas to life. This will include journey times, handpicked hotels, well-planned activities and a few other flexible options. We'll also do our best to hold the flights to guarantee the prices - while still not obliging you to book with us.
- We will then tweak each holiday individually to suit your pace - whether it's to accommodate more or less relaxation time, to go deeper into one of your personal interests or to include a specific restaurant, site or local interaction. Don't be shy. We want you to be 100% happy and only then will we talk about payment.
- We'll ask for a deposit, then we'll confirm and book everything for you. Now you can relax and get excited about your holiday! If you have any last-minute inspiration or changes of plan, we're also still able to continue fine tuning right up until the time of travel.
- Time to head off on your adventure. We'll have armed you with all the tickets, directions and documents you need, and you can rest assured that we're a phone call away any time, day or night, should you ever need us. We hope you enjoy your next great travel story.
